Mermaid Boat Cruise FAQ
Yes, it is necessary to make a reservation in advance. If you arrive on the day without a reservation, the boat could be fully booked, and you may miss out on the cruise.
The starting point for our cruises is at Bugibba Jetty, Dawret Il-Gzejjer. For day cruises, boarding begins at 8:30am and closes at 8:50am, with departure at 9:00am sharp. For our afternoon/ sunset cruises, boarding begins at 3:00pm and closes at 3:10pm, with departure at 3:15pm sharp. We will NOT wait for late passengers, its unfair to the guests who arrive on time and disrupts the strict schedule we have. Please arrive ontime.
The Blue Lagoon is a popular destination, so it can get crowded, especially during peak season. We recommend visiting early in the day to avoid the crowds. Our boat provides easy access to the lagoon, and we ensure a safe and enjoyable experience for all our guests. For more information, please refer to the [Blue Lagoon Access Rules](https://blcomino.com/faqs/).
Reservations can be made through our website, by phone, or in person at our office. We recommend booking in advance, especially during peak season, to ensure availability.
Our boat is equipped with all necessary safety equipment, including life jackets, first aid kits, and fire extinguishers. Our crew is trained in emergency procedures to ensure your safety throughout the trip.
No need to print the ticket, you can show the electronic ticket/receipt when boarding.
No, we only accept cash payments or Revolut at our snack bar.
To prepare for the cruise, make sure to bring sunscreen, a hat, swimwear, and a towel. It's also a good idea to bring some cash for onboard purchases and a camera to capture the beautiful scenery.
Mermaid Cruises Malta is committed to preserving the natural beauty of Comino. We follow strict guidelines to minimize our environmental impact, including proper waste disposal and avoiding sensitive areas. We also educate our guests on how to protect the environment during their visit. For more information, please refer to the [Comino Protection Rules](https://blcomino.com/faqs/).
No additional fees or charges.
Beach ready, swimwear, shorts, t-shirt & a hat. We recommend a light jacket too for the evening or to cover you from the sun.
The cost of a private charter varies according to your needs. Please call us on +356 99490383 or send us a message so we can accommodate your budget and provide you with a personalized quote.
It depends on the sea, the captain reserves the right to alter the tour according to the weather but we always do our best to give you the ultimate experience.
It depends on the sea, the captain only takes the boat out when it's safe to do so. Your safety is our first priority.
Safety first so bring sun protection and a towel if you choose to swim.
No, we run on a very strict time schedule to ensure our tours operate smoothly. We advise you to be at the boat 30 minutes before departure as we cannot hold the boat.
We accept various payment methods for online bookings. Cancellations made 24 hours before the cruise will receive a full refund. Less than 24 hours notice and no refund will be issued. Please note that we do not accept card payments on the boat, only cash or Revolut at our snack bar.
Refunds are given for bad weather on the captain's orders and if the boat does not reach the tour capacity. Clients will lose their deposit if they choose to cancel on their own accord.